Privacy Policy

Last Updated: September 11, 2026

GamesSync (“GamesSync,” “we,” “us,” or “our”) provides a mobile application that helps people organize sports groups, events, participation, teams, and related match activity. This Privacy Policy explains what information the GamesSync app processes, how that information is used, and the choices available to you.

1. Introduction and purpose

This Privacy Policy applies to the GamesSync mobile application and the related backend services that power account access, profiles, organizations, groups, events, notifications, and media uploads.

By creating an account or using GamesSync, you acknowledge that information described in this policy may be processed as needed to operate the service. If you do not agree with this policy, please do not use the app.

2. Information we collect

We collect information that you provide directly, information generated through your use of the app, and limited technical information required to deliver core features.

  • Account information: email address used to register and sign in; authentication credentials managed through our identity provider; and account identifiers associated with your user profile.
  • Profile information: display name, phone number (when you choose to provide it), selected sports and roles, and profile picture when you upload one.
  • Organization and group information: organization and group names, memberships, invitations, roles within groups/organizations, and related membership metadata needed to collaborate with other users.
  • Event and game information: event names, sports, schedules, venues/addresses, participation responses, team names and team images, rosters, live scoring inputs, match completion details, and related event history you create or join.
  • Device and app information: device platform details needed for push notification delivery and app operation, and basic connectivity status used to show network availability in the app.
  • Notification information: push notification preference state in the app and notification delivery identifiers used by our push notification provider so we can send event, invitation, and related alerts.
  • Images and media: photos you select for profile pictures, organization/group images, or team images, which are uploaded to cloud object storage via secure upload URLs.
  • Location and venue information: when you select or set an event venue, the app may use location permissions and map/places services to search for places and store venue name, address, city/state, and map coordinates associated with the event.
  • Information you provide while using the app: text and selections you enter in forms (for example event details, team edits, and participation actions).

3. Authentication-related processing

GamesSync authenticates users with Amazon Cognito (via AWS Amplify) using email-based one-time passcode (OTP) verification for sign-up, sign-in, and related account flows.

The current GamesSync mobile app login and signup screens offer email OTP authentication only. Google Sign-In is not offered as a sign-in option in the current app UI.

4. How we use information

We use the information described above to:

  • Create and secure your account, verify email ownership, and maintain your signed-in session.
  • Operate profiles, organizations, groups, invitations, events, teams, participation, live scoring, and related sports coordination features.
  • Send transactional and activity-related push notifications (for example invitations, event updates, and live-event alerts) through our notification provider.
  • Store and display profile, organization, group, and team images you upload.
  • Support venue selection and show directions/maps for events when location/venue features are used.
  • Maintain service reliability, debug issues, and enforce basic app integrity and abuse prevention for core features.
  • Respond to support or privacy requests you send to us.

5. How information is shared

We do not sell your personal information.

Information may be shared in these limited ways:

  • With other GamesSync users as part of the product experience — for example, your name, profile picture, sports roles, participation status, team assignment, and event contributions may be visible to members of the same group, organization, or event according to how those features work.
  • With service providers that host and operate the app infrastructure, including Amazon Web Services (Cognito, AppSync, related data storage), cloud object storage for images, OneSignal for push notifications, and Google services for maps/places when venue features are used.
  • When required by law, legal process, or to protect the rights, safety, and security of users or the service.
  • In connection with a business transfer (such as a merger or acquisition), if applicable, subject to appropriate safeguards.

6. Data storage and security

GamesSync account, profile, organization, group, event, and related application data are processed through AWS-backed services used by the app (including Cognito authentication and AppSync/GraphQL APIs backed by cloud data stores).

Uploaded images are stored in cloud object storage and retrieved through secured access URLs generated by our backend.

We use industry-standard transport security (HTTPS) for API communication and rely on our cloud providers’ security controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Push notifications

GamesSync uses OneSignal to deliver push notifications about invitations, events, and related activity.

You can control notification permissions through your device settings. Depending on the version of the app, in-app notification preferences may also be available. Disabling notifications may limit timely alerts but will not by itself delete your account data.

8. Location information

GamesSync may request location permission to help you find venues and set event locations using Google Places / Maps features.

When you choose a venue, we may store venue details such as name, address, city/state, and geographic coordinates with the event so participants can view location information and open directions.

We do not use continuous background location tracking as a core product feature. You can deny or revoke location permission in device settings; some venue-selection features may then be limited.

9. Camera, photos, and image uploads

With your permission, GamesSync may access your photo library (and camera where offered by the OS picker) so you can upload profile pictures, organization/group images, or team images.

Selected images are uploaded to cloud storage using temporary secure upload URLs. We store an object reference (such as a storage key) so the image can be displayed later in the app.

You can choose not to upload images; basic account and event features remain available without a custom photo.

10. Third-party services and integrations

GamesSync currently relies on the following categories of third-party services as implemented in the application:

  • Amazon Web Services / AWS Amplify — authentication (Cognito), GraphQL APIs (AppSync), realtime event channels used for live scoring, and related cloud backend services.
  • Amazon S3 (or equivalent configured object storage) — storage of uploaded images.
  • Email delivery infrastructure used with Cognito OTP flows (for example Amazon SES where configured) — to send sign-in/sign-up verification codes.
  • OneSignal — push notification delivery.
  • Google Maps Platform / Places — venue search, maps, and related location features when used.
  • Expo / React Native platform services — app runtime and device capability access (such as image picking, notifications, and location permissions).

These providers process data according to their own privacy policies and our configuration of their services. We do not currently integrate a separate third-party product analytics SDK (for example crash or usage analytics vendors) in the shipped app dependencies identified in the codebase. An in-app “Analytics” preference may appear in settings, but it is not connected to a third-party analytics product in the current implementation.

11. Your rights and choices

Depending on where you live, you may have rights to access, correct, update, or request deletion of personal information we hold about you, or to object to or restrict certain processing.

You can update some profile information directly in the app (for example name, phone number, sports preferences, and profile photo).

You can manage notification and location permissions in your device settings.

To exercise privacy rights that cannot be completed in-app, contact us using the details in the Contact section below. We may need to verify your request before fulfilling it.

12. Account and data deletion

The current GamesSync mobile app does not provide a fully self-serve account deletion button in the Profile screens.

If you want your account or associated personal data deleted, contact us at rajeshm841997@gmail.com with the email address used for your GamesSync account. We will review and process verified requests in accordance with applicable law and technical constraints (for example, information that must be retained for security, dispute, or legal reasons, or information that remains visible in shared event history until cleaned up through our normal processes).

13. Children’s privacy

GamesSync is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children under that age.

If you believe a child has provided personal information through the app, contact us at rajeshm841997@gmail.com so we can take appropriate steps.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect product, legal, or operational changes.

When we update it, we will revise the “Last Updated” date at the top of this screen. Continued use of GamesSync after an update means you acknowledge the revised policy. If changes are material, we may provide additional notice in the app where appropriate.

15. Contact information

For privacy questions, requests, or concerns about this Privacy Policy or GamesSync’s handling of personal information, contact:

Please include enough detail for us to identify your account (such as the email address used to sign in) and describe your request.